Delivery Information

Delivery Service

We try to make the delivery process as simple as possible and are able to send your order either to your home or to your place of work.

Delivery times are calculated in working days Monday to Friday. If you order after 2pm, the next working day will be considered the first working day for delivery. In case of bank holidays and over the Christmas period, please allow an extra 2 working days.

We aim to deliver within 3 working days but sometimes due to high order volume, during sales promotions especially, please allow 5 days before contacting us. We will attempt to email you if we become aware of an unexpected delay.

We use various carrier services and you will be given the option to choose which postal service you would like to use for your ordered items.  To try and keep the cost of postage to a minimum our preferred service is Royal Mail 2nd Class.  If you choose to select Royal Mail 2nd Class and your order contains two items, it is usually more cost effective to post these items out separately as the total cost of postage will be below the threshold of sending them as a combined weight package.  All postage costs and postage methods are subject to each order’s combined weights and sizes.

We also offer Royal Mail 1st class Postage and Special Delivery.

We ship to most international destinations via Royal Mail Standard International service. International shipping times vary on location and can take up to 14 working days, often sooner, for delivery.